MediShout is a digital platform designed to solve key medical problems in hospitals. It connects staff, equipment suppliers, and service maintenance teams. It brings operational efficiency in a smart way to ensure that patients receive the needed care.
Mobile app development
Web application development
Python, Django, Kubernetes, React, Azure
MediShout answers the real-life problems that medical staff is facing daily. Broken IT, estate and facilities problems, faulty equipment or PPE, and stock shortages are among the main issues stopping medical staff from taking proper care of their patients.
MediShout not only manages these hospital problems but also improves efficiency and prevents delays by allowing hospital medical staff to instantly report and resolve ward issues.
We have become MediShout's long-term tech partner.
The existing app was set up on Firebase which is an easy to start but hard to keep up with business needs solution. We decided to change the technology to Azure, Django (Python framework) and Kubernetes - a professional technologies mix that delivers unlimited development possibilities.
The most demanding issue was app adoption, integrating the app with multiple suppliers. This required direct cooperation between our development team and specific external suppliers outside the MediShout organization.
MediShout prioritised fast pace development to keep up with the challenges their customers were facing during the COVID pandemic.
We have used our standard approach to the infrastructure, leveraging Kubernetes as the main deployment and hosting solution. This gives us the ability to scale if needed, and also automates most deployment processes.
We are focusing on making the backend secure, since it handles the core of our business logic. This means the web and mobile apps are fast and lightweight, their main purpose being an end-user interface to the system.
With this setup, we can keep control of every aspect of user management, easily integrate with 3rd parties and focus on implementing business features.
Medical staff can quickly share any operational issue with a user-friendly app. Different reporting pathways are created to solve every kind of problem, from broken computers to low stock and faulty equipment.
The system allows you to create reports of shouts sent via the app, or export data via a csv file.
An intuitive dashboard helps navigate through shouts already sent to the system. Suppliers and service providers can get an Excel file of shout data or scan through the history.
The app makes it easy to attach photos of broken equipment, ensuring the engineers have all the information needed to resolve problems.
Whenever a problem is solved, the users are notified.
Suppliers and users can chat to make sure suppliers gather all the information about the problem, which fosters better problem solving.